Terms and conditions

Last Updated: 25/09/2026

Introduction

Welcome to TECHALCHEMY TECHNOLOGY PRIVATE LIMITED. These Terms & Conditions govern your access to and use of our website, digital storefront, products, and services.

By accessing our website, browsing our catalog, placing an order, requesting information, or utilizing our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services immediately.

1. Acceptance of Terms

By accessing or using our platform, you confirm that:

You have read, understood, and agreed to these Terms & Conditions.
You are at least 18 years of age, or you are accessing the platform under the supervision of a parent or legal guardian who agrees to be bound by these terms.
You will comply with all applicable local, state, national, and international laws and regulations.
All information provided by you during registration, checkout, or correspondence is accurate, current, and complete.
You will use our platform, products, and services strictly for lawful purposes.

2. Scope of Services

TECHALCHEMY TECHNOLOGY PRIVATE LIMITED provides an online retail and commercial storefront facilitating the sale and delivery of merchandise directly to consumers and businesses. Product availability, stock levels, and catalog listings may vary based on operational factors, seasonal availability, and logistics constraints. We reserve the right to modify, discontinue, or update our product offerings at any time without prior notice.

3. Website Usage & Restrictions

You agree not to:

Use the website for any unlawful, deceptive, or fraudulent purpose.
Provide false, inaccurate, or misleading details during account creation or checkout.
Copy, reproduce, duplicate, modify, distribute, or reverse-engineer any portion of the website.
Attempt to gain unauthorized access to our accounts, servers, networks, or databases.
Introduce viruses, trojans, worms, logic bombs, or other technologically harmful material.
Interfere with or disrupt the security, integrity, or performance of the website.
Use automated scrapers, bots, or data-mining tools without prior written permission.
Engage in conduct that restricts, inhibits, or damages the experience of any user or the operations of the Company.

Violations of this section may lead to immediate suspension or termination of your access and may subject you to civil and criminal penalties.

4. Information Accuracy & Catalog Listings

We make every reasonable effort to display accurate product descriptions, specifications, pricing, and visual representations. However:

Product packaging, dimensions, specifications, and materials may vary.
Visual images on the website are provided for illustrative purposes only; actual products delivered may differ slightly in color, finish, or packaging design due to manufacturing adjustments or screen calibration.
Natural or organic merchandise may exhibit intrinsic variations in form, texture, appearance, and physical condition.
We reserve the right to correct typographical errors, inaccuracies, or omissions relating to descriptions, pricing, shipping calculations, or inventory availability at any time without prior liability.

5. Pricing & Taxes

All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, goods and services tax (GST), courier fees, handling surcharges, and shipping costs will be calculated and displayed prior to final order confirmation at checkout.
In the event of an inadvertent pricing error on the website, we reserve the right to cancel any orders placed at the incorrect price and issue a full refund if payment has already been collected.

6. Orders & Payments

When placing an order on our platform, you verify that:

You are legally authorized to utilize the payment method provided.
You authorize our third-party payment processors to charge the complete transaction amount (inclusive of taxes and logistics fees).
The shipping address, contact details, and recipient information provided are valid and complete.

We reserve the right to:

Reject or cancel orders due to stock unavailability, pricing errors, or system issues.
Require additional identity or address verification prior to processing consignments.
Limit order quantities per individual, household, or corporate entity.
Cancel or freeze transactions suspected of fraud, chargeback abuse, or unauthorized card usage.

An order is deemed accepted only once payment verification is completed and dispatch notification has been issued by TECHALCHEMY TECHNOLOGY PRIVATE LIMITED.

7. Shipping & Delivery

Estimated delivery schedules provided during checkout are non-binding approximations and may vary depending on destination accessibility, carrier capacity, and transit conditions.
Customers are solely responsible for providing accurate delivery instructions, pin codes, and contact numbers.
We are not liable for transit delays, missed deliveries, or return-to-origin consignments caused by courier delays, regional disruptions, extreme weather, incorrect addresses, or recipient unavailability.
Please consult our dedicated Shipping Policy for specific logistics timelines, inspection procedures, and carrier policies.

8. Returns, Cancellations & Refunds

All return requests, product replacements, cancellations, and refund claims are strictly governed by our published Cancellation and Return Policy.

Eligibility for returns or replacements depends on the specific product type, the condition of the delivered item, reported defect timelines, and adherence to inspection requirements.
Items damaged due to customer mishandling, unauthorized alterations, or failure to follow safe handling instructions are strictly ineligible for refund or return.

9. Product Handling & Safety

Customers are responsible for:

Reviewing and following all manufacturer guidelines, labels, warnings, and safety manuals accompanying any item.
Ensuring safe storage away from heat, dampness, unauthorized handling, children, or pets where applicable.
Utilizing items solely for their intended application.

TECHALCHEMY TECHNOLOGY PRIVATE LIMITED disclaims all liability for damage, injury, or loss arising from improper handling, unsafe storage, negligence, or unauthorized modifications.

10. User Account Security

If you maintain an account on our platform:

You are responsible for safeguarding your username, password, and access credentials.
You accept full responsibility for all activities that occur under your registered account.
You must notify us immediately if you suspect any unauthorized access or breach of security.
We reserve the right to deactivate or terminate accounts that demonstrate suspicious, unauthorized, or abusive activity.

11. Limitation of Liability

To the maximum extent permitted by applicable law, TECHALCHEMY TECHNOLOGY PRIVATE LIMITED, its directors, officers, employees, agents, and affiliates shall not be liable for:

Indirect, incidental, special, consequential, or punitive damages.
Loss of profits, data, goodwill, or business opportunities.
Delays or service failures attributable to third-party logistics, payment gateways, or network providers.
Losses resulting from product misuse, improper storage, or failure to observe guidelines.
Circumstances, acts of nature, or interruptions beyond our reasonable control.

Our aggregate liability for any claim arising out of or related to these Terms & Conditions or the purchase of any product shall not exceed the actual purchase price paid by you for the specific item giving rise to the claim.

12. Intellectual Property

All content accessible on the website—including but not limited to company names, trade dress, logos, brand elements, text, page graphics, icons, digital assets, layout structures, and underlying software code—is the property of TECHALCHEMY TECHNOLOGY PRIVATE LIMITED or its licensed content providers.

No material from this website may be copied, reproduced, republished, modified, downloaded, or distributed in any manner without our prior written authorization.

13. Third-Party Links & Services

Our digital platform may incorporate links or integrations with external third-party services (such as payment processing networks and parcel tracking portals). We do not control and are not responsible for the content, privacy practices, terms of service, or operations of third-party domains. Interacting with third-party sites is done entirely at your own risk.

14. Indemnification

You agree to indemnify, defend, and hold harmless TECHALCHEMY TECHNOLOGY PRIVATE LIMITED, its directors, management, employees, partners, and agents from and against all claims, liabilities, damages, losses, costs, and legal expenses arising from:

Your breach of these Terms & Conditions.
Your violation of any applicable law or statutory regulation.
Your infringement or violation of any third-party rights.
Your misuse of the website, products, or services.
Fraudulent, unlawful, or negligent conduct conducted through your user account.

15. Force Majeure

We shall not be held liable or responsible for delays, defaults, or service non-performance caused by events beyond our reasonable control, including but not limited to acts of God, extreme climatic events, floods, fires, epidemics, strikes, transit disruptions, telecommunication blackouts, governmental embargoes, or regulatory actions.

16. Termination

We reserve the right to suspend or terminate your access to the platform without prior notice if we conclude that you have breached these Terms & Conditions, engaged in fraudulent activities, violated security systems, or acted in a manner harmful to our business or other patrons.

17. Governing Law & Jurisdiction

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India.

Any legal suits, actions, or proceedings arising out of these terms shall be instituted exclusively in the competent courts having jurisdiction over the registered office of TECHALCHEMY TECHNOLOGY PRIVATE LIMITED in Raigad / Maharashtra, India.

18. Amendments to Terms

We reserve the right to revise, update, or alter these Terms & Conditions at our discretion. Any modifications will become effective immediately upon posting to this page with an updated “Last Updated” timestamp. Your continued use of the website following the publication of revisions constitutes acceptance of the amended terms.

19. Contact Us

For questions regarding these Terms & Conditions, order support, or official notices, please contact us at:

TECHALCHEMY TECHNOLOGY PRIVATE LIMITED

OFFICE NO. – 1, PLOT NO. 306, SHREE VITTHAL RESIDENCY, SECTOR R-3, VADGHAR,
KARANJADE, PANVEL, MATHERAN, RAIGAD, MAHARASHTRA – 410206, INDIA

Phone: +91 9152746623
Email: info@gardenprosupplies.com