Frequently Asked Questions
Everything Your Garden Needs, All in One Place.
Dependable tools, premium planters, and expert guidance to support your outdoor projects from soil to sprout.
What types of gardening products do you supply?
We offer a complete range of outdoor and garden supplies, including durable cutting and pruning tools, heavy-duty digging equipment, planters and pots, soil conditioners, and everyday maintenance essentials for balconies, home gardens, and landscape spaces.
How long does order dispatch and delivery take?
Orders are typically processed and packed within 24 to 48 business hours. Once dispatched via our verified logistics partners, standard delivery usually takes 3 to 7 business days depending on your delivery pincode across India. You will receive a tracking link via email as soon as your shipment leaves our facility.
How do you ensure fragile items like ceramic or terracotta planters arrive safely?
All breakable items, planters, and precision cutting tools are packaged using reinforced multi-layer protective padding, edge guards, and sturdy outer boxes to prevent damage during transit. In the rare event an item arrives compromised, simply contact our support team with an unboxing photo within 48 hours for a replacement.
Do you offer guidance on choosing the right tools or supplies for my space?
Yes. If you are unsure which pot size, tool type, or potting amendment suits your setup, you can reach out through our Contact Us page or request a Free Consultation. Our team will guide you based on your space requirements, sunlight conditions, and planned project.
What is your return or replacement policy?
We accept return or replacement requests for damaged, defective, or incorrect items within 7 days of delivery. The item must be in its original packaging and unused condition. To initiate a claim, reach out to our customer care team at info@gardenprosupplies.com or call +91 9152746623 with your order details.
Need quick recommendations or have inquiries about your recent purchase?
